Our professional technical service team,one of the most large-scale technical service teams in the industry,Employs atotal of several hundred technical service personnel that have relevantprofessional background including medicine, biological engineering, chemistry,electronic, mechanism and experimental medicine.
Constantrecruiting and training of professionals guarantee the sustainable developmentof the team; Continuous training at home and abroad improves the whole servicelevel of the team; Constant investment in software and hardware ensures theimplementation of the various specialized services; More local branches andservice personnel greatly shortens the radius and response time of our service,which enables us to provide twenty-four seven technical support for customers ;Sufficient spare machine and spare parts reduce the waiting time and improve customerexperience.
Our technical service team can provide theindustry’s most professional technical services. Apart from the traditionalequipment maintenance, debugging, technical training and other basic technologyservices, we also promote prospective equipment management of precaution andmaintenance to the user. Our lab application expert team can provideindividualized professional service for laboratory accreditation of hospitals(such as: ISO15189), to meet various rules of laboratory standardization.Quality management is the key of the laboratory management. We can provide aseries of services including advices on the use of quality controls, operatingspecifications of daily quality control, analysis of quality control result,management meetings of quality control. Professional customized services makeus become the leading company in the field of technical service.
Based on the team advantages, we offercomprehensive and professional technical management services for channelpartners, establish a bridge with channel partners in technology and managementexperience by using information technology service management system.